You are here:
  • News & Updates

We’re WhatSpa? approved, find out why

At Johnsons Wellness, we take immense pride in being WhatSpa? Approved. This prestigious accreditation signifies our commitment to excellence, professionalism, and customer satisfaction in the hot tub industry. Let’s share what it means for us.

 

WhatSpa? approved: A mark of excellence

 

Quality assurance and safety

Our hot tubs meet the stringent specifications outlined in the current British Standards (BS EN 17125:2018). Safety is paramount, and our products adhere to the highest standards.

The CE Marking on all our models ensures compliance with UK regulations.

 

Customer support and training

We invest in a comprehensive technical training program for our retailers. Their expertise ensures top-notch after sales support for our valued customers.

 

Warranty and reliability

Our warranty system provides peace of mind. Whether a retailer ceases trading or discontinues specific models, our customers remain protected.

 

WhatSpa? approved retailers: Our commitment

 

Showroom excellence

Our showroom boasts a display of multiple hot tubs, allowing you to explore and experience our quality firsthand.

We keep our doors open to the public seven days a week, ensuring accessibility.

 

Branded products and hygiene

You’ll find only WhatSpa? Approved brands here. Our commitment to quality extends to every product we offer.

Our spa water testing and documentation regime ensures a safe environment for you and your family.

 

Expertise and service

Our staff members hold certificates from BISHTA-recognized water hygiene management courses.

We collaborate with 18th edition qualified electrical installation services for seamless installations.

 

Delivery and compliance

Our full delivery, installation, and commissioning services prioritise your convenience and safety.

We comply with all relevant regulations, ensuring transparency and trust.

 

Guarantees and customer care

Every customer receives a clear manufacturer’s guarantee or warranty certificate.

Our commitment extends beyond the sale, we’re here for you throughout your hot tub journey.

So when you choose Johnsons Wellness, you’re not just getting a hot tub, you’re investing in quality, expertise, and peace of mind. Thank you for trusting us!